VPN Quick Start.

Start by opening VPNHW’s registration page. Registration only requires a username and password—no email address. You will use the username to sign in to the user panel later, so choose a name that is easy to recognize without resembling one used by another important service. Store the password separately, and never place it with the subscription link in a public document, shared chat, or screenshot.

Submit the form when you are finished. The page will take you to the user panel, confirming that the account has been created. The panel is the hub for everything that follows: plan purchases, subscription details, client access, and usage status. If the page remains on the login screen, sign in with the username and password you just set; there is no need to create another account.

After entering the panel, check that the username shown in the upper-right corner or account area is the one you are using. This prevents an old browser session from causing you to work in the wrong account. Once confirmed, do not look for a client yet or copy configuration from another page of unknown origin. Go directly to the plans page.

On the plans page, first decide whether you need a fixed monthly allowance or a long-term data package. Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly from the activation date, making these plans suitable for ongoing monthly use. If you upgrade mid-cycle, the difference is prorated by the remaining days.

Data packages cost ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain available until used and never expire. They suit irregular usage where data can be consumed as needed. Do not compare plans by total allowance alone; consider your usage pattern. Monthly subscriptions generally fit continuous use, while data packages may suit longer gaps between concentrated periods of use.

After choosing a plan, click its Start Using option and follow the order details shown in the panel. Payment is supported through Alipay, WeChat, and USDT. Before submitting payment, double-check the plan name, allowance, and price. After payment, return to the panel and wait for the order status to update. If it does not change promptly, do not submit the same order again. Refresh the panel first, then check the order section.

All plans support unlimited simultaneous devices and access to 120+ countries / 150+ routes. The main differences are the data allowance and billing method, so you do not need to buy multiple plans for additional devices. The refund policy provides a 14-day no-questions-asked refund; check the refund policy page for the application process and applicable scope.

Once your order is active, return to the user panel overview. Find the subscription details section, where you will see the current plan status and options to copy the subscription or import it into a client. Click Copy to place the link on your system clipboard. The subscription link is the credential a client uses to retrieve route configuration, so treat it like account information. Do not publish it on a public page or provide it to an untrusted app.

The real subscription address is available only in the user panel after login. This page does not display a usable address. If you need to recognize the link format while following the guide, use only an obviously invalid example:

https://example.com/sub?token=YOUR_TOKEN

After copying the link, do not open it in the browser address bar. Keep it on the clipboard, switch to the client for the relevant platform, and add it through an option such as “Import from link.” Opening it directly in a browser may show configuration text or a download prompt; that does not mean the subscription has been imported into the client.

If the Copy button gives no feedback, reopen the overview page and try again. If you still cannot retrieve the link, first confirm that the plan is active, then visit the Help Center and open the “Registration and subscriptions” category. Do not edit any characters in the link or use a subscription address across different accounts. Even one changed character can prevent the client from updating its routes.

After the subscription imports successfully, the client will display available routes. For your first connection, start with an exit location that is geographically close, then switch route types according to your use case. IEPL dedicated lines, relays, and direct routes use different cross-border paths. The first two generally suit situations where link stability matters more, while direct routes fit favorable network conditions and a clearly defined destination. When a route name already includes its location and type, select it by name.

Select a route, turn on the connection, and wait for the client status to change to “Connected.” Do not switch through multiple routes in quick succession. Open the website or app you originally needed, refresh it, and check whether it loads normally. For services that continuously stream content, use them briefly to confirm that the connection does not drop immediately. Once verified, the current route can serve as your everyday entry point.

If the client says Connected but the target service still looks unchanged, fully close the app and reopen it. In a browser, try a new tab. If the issue persists, switch to another route in the same region and check the connection status again. Allow time for the new connection to establish; do not repeatedly click while the previous route is still disconnecting.

When a service requires a specific region, choose the corresponding exit rather than judging by distance alone. AI tools have additional considerations around regional detection, persistent connections, and streaming output. These topics are covered in the AI Access Guide; this page keeps only the core flow needed for a first connection.

If import fails, return to the user panel and confirm that the plan is still active, then copy the subscription link again. After pasting, check that no spaces were added at either end, and do not delete or edit the middle of the link. If the client says the format is unrecognized, use the entry explicitly labeled “Subscription” or “Remote configuration” rather than the standard file-import option.

If the import succeeds but no routes appear, run Update Subscription first. If the list is still empty, quit and reopen the client, then confirm that the newly imported configuration is active. Multiple old configurations can be confusing; keep clear configuration names and check the subscription source before switching.

If the connection works but access is unstable, try other routes in the same region, then compare IEPL dedicated lines, relays, and direct routes. Do not change client rules, system network settings, and routes at the same time, or it will be difficult to identify the cause. Adjust one thing at a time, verify the connection, and then decide whether to make another change.

Detailed answers about payment status, subscription updates, client authorization, and route selection are collected in the Help Center. If you need a broader understanding of regional detection for AI services, account sign-in, or the differences between web and API access, read the AI Access Guide. This keeps first-time setup concise while directing specific issues to the right explanation.